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CALL US BEFORE CALLING A PLUMBER
For water, backflow, or sewer concerns, Toho Water Authority should be contacted first at 407-957-7344 prior to plumbing contractors to evaluate if the service of a plumber is necessary. If a plumber is contracted first, Toho Water Authority will not assume responsibility for incurred costs.
*** YOU MUST REGISTER YOUR ACCOUNT IN ORDER TO TAKE ADVANTAGE OF THESE SERVICES***
Auto Pay/Bank Draft: St. Cloud Utilities can automatically deduct your utility bill from your bank account. Register online at myutilities.stcloud.org
Paperless/Electronic Billing: Help the City’s efforts to go green! Sign up to receive your bill electronically. Register online at myutilities.stcloud.org.
Pay by Text: Register online to sign up to pay your utility bills by text.
We are happy to assist you with all of your water service needs. To start/stop/transfer service, call Toho Water Authority Customer Service at 407-957-7344, Monday through Friday from 8:00am to 5:00pm. You can also visit us in person at City Hall, 1300 9th Street, inside the lobby on the 1st floor of building A, Monday - Friday 8am - 4pm.